Gone are the days of booking travel and answering the phone. Speak to any administrative assistant today and they’ll tell you administrative roles have come a long way since bookkeeping and taking minutes. Today, many businesses have combined two administrative roles in order to save costs. This means multi-skilled administrators are in high demand.
Administration officers manage the day to day administrative tasks that keep any business running. But these days, many administration officers are expected to organise events, onboard new hires, and even manage company culture. Your chances of securing a job as an administration officer are higher if you can flex multiple skills.
Here are the top five skills every administration officer should have on their CV.
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Data Entry
At the foundation of all administrative skills is data entry. Employers usually won’t consider you for an administrative role if you can’t demonstrate fast and accurate typing skills and a keen eye for detail. Top tip: if you’re applying through a recruitment agency, your skills will be put to the test prior to an interview, so it pays to brush up beforehand. Some skills in this area include:
- Processing large volumes of data
- Cross checking spreadsheets and databases
- Accurately entering data into internal management systems
- Microsoft Excel and Word
Accounting Support
Along with having strong attention to detail and numerical skills, experience in accounts payable and accounts receivable is highly desirable for administration officers. Confidence in MYOB and Excel will allow you to cut through as a job seeker, as many businesses seek administrative support in this area. Skills in this area include:
- Daily Banking
- Accounts Payable
- Accounts Receivable
- Tax filing including GST, RWT, FBT and provisional
- Balance Sheet Reconciliations
Health and Safety
Many administration officers are required to provide administrative support to the health and safety team or manager. Some health and safety experience looks great on a CV and will give you more chances of landing a role. The role might involve support with some or all of the health and safety aspects of the business. Some of the skills in this area are:
- Liaise with all workers to ensure health and safety compliance
- Maintain necessary training records
- Carry out workplace inductions
- Incident reporting
- Health and safety audits
- Organise and record monthly health and safety meetings
Reception
One of the most desirable skills for administration officers is the ability to efficiently run the front desk or reception area. Receptionists work closely to support their colleagues and carry out general tasks such as answering the phone and taking messages. The key skills in this area include:
- Strong empathy and patience
- Outstanding communication skills
- Excellent organisation and attention to detail
- A reliable, friendly and professional manner
Human Resources
In recent years it has become more common for administration officers to manage aspects of the business which relate to company culture. Organising training days and team-building events are critical to the successful running of any business, and administration officers often play a pivotal role in their success. Key areas for the role include:
- Organising team events
- Onboarding new staff
- Office management
- People and company culture management
- Basic social media updates
Related: Top Administration Jobs in High Demand in New Zealand
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